Any act by which one individual provide to or get from a different individual, the information regarding that person’s perception, requirements, effectual states or desire. It is the trade of opinions, ideas, and information via written or verbal words. Communiqué is not a monologue it is a conversation. The different types of communication are face-to-face, email, phones, television, and much more.
Importance of communication
- Helps in socializing
- Brings a positive change in attitude
- Encourages an individual to achieve their goal
- It is a source of information
- Maintains coordination between two or more people.
Steps to build effectual communication skills
- Clarity of information
- Correct medium
- Remaining involved in the conversation
- Listening carefully
- Using acceptable and good words
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