172140 Business Communication Assessment 2, 2026 | Open Polytechnic
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| University | Open Polytechnic (OP) |
| Subject | 172140 Business Communication |
172140 Business Communication Assessment 2
Weighting – 25%
Learning outcomes
2 Identify and explain how personal factors and behaviours can influence the communication process in business situations.
3 Apply effective interpersonal communication skills in business situations.
4 Demonstrate oral presentation and writing skills that are clear, concise, courteous and correct, using currently recognised business formats.
Instructions
Complete and submit your assessment according to the Open Polytechnic’s Assessments webpage. This includes information on academic integrity, word limits and referencing.
- Include your name, student number and the assessment number.
- Number your pages.
Submission
- Submit your assessment in one file.
- Submit your work through your iQualify course.
- Emailed assessments will not be accepted.
- You will receive an automated notice following submission.
By submitting your assessment, you confirm that it is your own, original work.
Mark allocation
| Topic | Marks |
|---|---|
| Chairing a meeting | 10 |
| Interviewing | 20 |
| Interviewee techniques | 10 |
| Recording (note taking) | 10 |
| Managing differences | 10 |
| Demonstrates active listening | 20 |
| Teamwork | 15 |
| Reflection | 05 |
| Total | 100 |
Assessment Instructions
For this assessment, you are required to take part in three virtual meetings, using Microsoft Teams, over a period of two weeks. You will be allocated to a team with five other students.The meetings will focus on a number of prescribed topics (more detail is provided in the assessment instructions). You will experience the various roles of the participants of a business meeting. It is essential that each participant undergoes each role. You will be assessed on the interpersonal skills you demonstrate in this assessment.
Your Task
Take part in three virtual online meetings, using Microsoft Teams, to discuss the three topic soutlined below.Take turns in different roles so that you gain experience as a chairperson, an interviewer, an interviewee and a note taker. It is important that every person in your team has a turn ineach of these four roles.
All team members need to upload their CV and link to their LinkedIn profile into your ‘teamspace’ at least two weeks before the first meeting.
All the members of your team need to be present at the virtual meetings at the same time.We recommend a duration of at least 60 minutes for each of the three meetings.
Background preparation
Before you start this assessment, you’ll need to undertake some background research sothat you have some knowledge about your team members. The best place to getprofessional business information is from a person’s LinkedIn profile and details from theirCV that they have loaded into your ‘team space’.Read each team member’s CV and go to their LinkedIn profile; then make some notes aboutthe person such as any jobs they have held, volunteer organisations they belong to, andtheir recent activity on LinkedIn. At a minimum, you will need to become familiar with theteam member that you will be interviewing.
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